Terms and conditions of use

PREAMBLE

1. These general conditions of sale are agreed between Lynxport, Lda., with registered office at Estrada de Leiria, n.º 74, 2495-407 Fátima, tax identification number 510392210 and contact +351 249 538 164, hereinafter referred to as Lynxport and the persons wishing to make purchases through the website www.lynxport.com hereinafter referred to as the "User".
2. The parties agree that purchases made through the website www.lynxport.com shall be governed exclusively by this contract to the exclusion of any conditions previously available on the website.

ARTICLE 1 - OBJECT

1. The purpose of these general terms and conditions of sale is to provide and define all the necessary information for the User on the ordering, sale, payment and delivery methods for purchases made on the www.lynxport.com website.
2. These conditions regulate all the steps required to place the order and guarantee the follow-up of this order between the Contracting Parties.

ARTICLE 2 - ORDER

1. The User places their order by completing the purchase process presented on the website www.lynxport.com, adding the product(s) or service(s) they wish to order to their shopping basket:
2. To send your order, the User must:
   1. Register on the website www.lynxport.com, providing the information requested there.
   2. Logging in (providing a combination of e-mail and password chosen by the User when registering).
   3. Complete the information and choose the options that are made available to you during the order completion process (delivery and billing address, shipping method, payment method, as well as the VAT number and name that you want to appear on the invoice for tax purposes).
3. The final confirmation of the order by the User is tantamount to full and complete acceptance of the prices and description of the products available for sale, as well as these General Conditions of Sale, which will be the only ones applicable to the contract thus concluded.
4. Lynxport will honor orders received online only up to the limit of available stocks. If the product is not available, Lynxport undertakes to inform the User as soon as possible.
5. The data contained in the invoice is the sole responsibility of the User. Once an invoice has been issued, it cannot be reissued with changes.
6. Orders are valid for 10 (ten) days, unless the order is registered under a promotional campaign that sets a different deadline, and prices, discounts, promotions and offers cannot be guaranteed beyond this deadline. If payment is not received by our services within this period, the order cannot be validated. Any money received after this date will be refunded or used for a new order.

ARTIGO 3 - PAYMENT

1. On the website www.lynxport.com, Lynxport offers the User the following payment methods via Easypay - Instituição de Pagamento Lda:
   1. Credit card (Visa, Mastercard);
   2. Multibanco reference;
   3. Transfer;
   4. 
2. In the case of payment by credit card, the User's card will be charged immediately after confirmation that the goods have been dispatched. If some of the products ordered are out of stock, their value will be credited to the User's card after the order has been closed.

ARTICLE 4 - DELIVERY

1. Orders are delivered within 20 working DAYS of being placed. Delivery is carried out by DPD.
2. Shipping costs are added to the order. 4.90€ for mainland Portugal.

ARTICLE 5 - PRICES

1. Prices are to be understood in Euros, including taxes and duties, taking into account the VAT in force on the date of payment of the order.
2. If there is an increase in the price of any product, the User will be informed immediately and can choose to receive their order (paying the difference) or cancel it.

ARTICLE 6 - CANCELLATION AND RETURN

1. The cancellation or return process is handled on a case-by-case basis by Lynxport, Lda. The request must be sent in writing to the contact e-mail address info@lynxport.com within 2 days of placing the order, and the instructions for canceling or returning the goods will be answered and defined by Lynxport, by the same means of communication.
2. Whenever possible, refunds should be made by the same means of payment, but if this is not possible, the user must provide proof of payment and proof of account or card ownership in order for the refund to be made by Bank Transfer.
3. Lynxport undertakes to reimburse the User within a maximum of 15 days.
4. Returned products must be in saleable condition, i.e. in the same condition as when they arrived in the User's hands, without any anomalies or damage.
5. If the value resulting from the exchange of products in an order is lower or higher than the initial value of the order, the conditions for adjustment will be indicated by Lynxport.

ARTICLE 7 - PRIVACY POLICY

Your data is processed in compliance with the legislation on the protection of personal data. This data, which is subject to computer processing, will be included in Lynxport's database(s) and is intended for the registration and presentation of other products and services, as well as institutional information, to be made available by Lynxport.Their provision is optional and you are guaranteed, under the terms of the law, the right to access, rectify and cancel any data that directly concerns you, in person or in writing, directly to the address on the home page of this website.